Summer is Quickly Turning into Fall
We are approaching yet another season already, but 2020 still seems like one long, monotonous year. At APH we’re continuing to help as many pets as we can during the COVID-19 pandemic, and it seems we are busier than ever. Because of this, all our phone lines are almost constantly in use. Here are two ways you can avoid being placed on hold or having to leave a voicemail:
- If you need a medication refilled, you can email us directly, or access the online pharmacy via the link on this page. The online pharmacy is an extension of our office and products can be mailed directly to your home, along with rebates and coupons.
- If you have a non-urgent question, you can email us directly.
Please allow 24 hours for us to tend to your needs. We are working as fast as we can.
If you want to make an appointment, you must do it by phone. Our appointment scheduling system through Rapport has been disabled at this time so that we can oversee the busy day-to-day hospital calendar ourselves.
We look forward to the end of this altered method of practice, and will continue to provide the best medical care we can for your pets. We know this is a stressful time, and we very much appreciate your cooperation.
Please call us for an appointment if your pet needs a wellness exam. They are available during our evening hours in addition to earlier in the day.
Due to the spread of the COVID-19 virus we are taking extra steps to minimize the risks of exposure. We are limiting the number of individuals inside our office by asking you to wait in your car until your exam room is ready. And our team will handle your pet in order to limit direct contact with you.
Our hope is that the precautions we take will allow everyone to stay healthy and ensure that we’ll be able to continue giving help to your pets. But if you are ill, please call and reschedule your appointment or send a healthy person to our office if a pet needs to be seen. We cannot afford to be sickened with COVID-19, for if that happens, we’ll have to close the office and will be unable to help pets in need. Thank you for understanding.
If your pet needs a prescription refilled, you might want to try our online pharmacy so that your order can be delivered directly to your home. And please call or email us if you have specific questions about your pet.
For the very latest information on COVID-19, you can check these sites:
Monday through Friday:
8:00 am – 6:00 pm
Tuesday and Thursday:
8:00 am – 8:00 pm
Evening hours are exclusively for wellness exams at this time.
We are closed on Labor Day.
Schedule an Appointment
Online scheduling is currently not available due to the COVID-19 pandemic. Please call our office to schedule an appointment.
If you’d like to check your pet’s medical records online, you can still log in to your Pet Portal account below. If you don’t have an account yet, you can also click on the link to sign up.
Rapport Pet Portal Login